Website : https://www.orange.com/en/home
Workforce : 152 000
Revenues : 41 billions €
Nowadays all stakeholders expect a company to maintain excellent corporate social responsibility practices. In addition to a structured and proactive CSR approach, Orange also strongly believes that digital innovation generates shared value and progress both for our company and for individuals and society as a whole.
Generating value to benefit as many people as possible
Developing everyone’s potential, building a smarter, more responsible and more open society, contributing to a more connected and balanced world: these are just some of the benefits we want to offer with our innovations and activities.
In light of the increasing role of digital technology, we are also careful to promote a digital society where everyone, on an individual and collective level, can benefit from it in an informed way.
It’s in this spirit that we have defined the 3 axes of our CSR approach
Create trust in the digital world
We’re working at every level in the company to be seen by our stakeholders, external and internal, as a trusted partner in a positive, simple and safe digital world.
Digital technology is changing the world and we, Orange, want everyone to experience this change with confidence.
First, there are our customers, to whom we wish to give a matchless experience. Through the quality, of course, of our offers, products and services; but also by offering to support and guide them in their enjoyment of a digital world of proliferating innovation. For instance by helping them protect their personal data, just as we ourselves watch over its security. Individuals, families, professionals or companies, we connect them to what they need, simply and with complete peace of mind.
To meet this commitment, we must be a responsible employer. So that we can count on colleagues who are fulfilled within their company and profession, and are proud to progress within a Group for which social quality and economic performance are inextricably linked.
We take concerns like radio-wave exposure very seriously, responding clearly and implementing the necessary precautionary measures.
Finally, at the other end of this chain of trust, we make sure as an industry actor that we manage our purchasing process responsibly.
Contribute to socio-economic development
At the centre of a vast industrial and economic ecosystem, with privileged access to 263 million customers, and working from a strong territorial position in Europe, Africa and the Middle-East, Orange is making digital technology a catalyst for progress for everyone.
Digital technologies are changing the world and contributing to societal development.
They are so important that they can be considered a fundamental right. Experience shows how much digital technology, particularly in Africa, can speed up socio-economic and cultural development in a country. However at a global and local level, there are numerous sources of digital divides.
Providing access to the largest number of people, deploying essential digital services adapted to each person’s needs, supporting ecosystems for entrepreneurship and social innovation: these are our three drivers for action on local and social development.
Encouraging energy and environmental transition
Digital technology now plays a role in all areas of human activity. In transforming the world of traditional industry, it represents part of the solution for reducing its environmental impacts. At the heart of this revolution, telecom operators, data producers, and indeed all of the world’s socio-economic actors are multiplying the uses of digital technology. Orange, for its part, is at the forefront of those seeking to reduce their own environmental footprint.
In transforming the world of traditional industry, digital technology represents part of the solution for reducing its environmental impacts. At the heart of this revolution, telecom operators, data producers, and indeed all of the world’s socio-economic actors are multiplying the uses of digital technology. Orange, for its part, is at the forefront of those seeking to reduce their own environmental footprint.
With the digital world in full expansion mode (explosion in uses, widespread arrival of connected objects, and so on), it falls to us to reduce our energy consumption while the demand for bandwidth grows ever more pressing. Going beyond the paradox, it’s a challenge we have taken up so as to take control of balancing a global environmental equation.
Which is why, for a dozen years now, Orange has been pursuing a proactive policy:
- On reducing CO2 emissions, working to reduce our energy consumption, which derives mostly from the network and our equipment. A particularly arduous challenge, since we also have to work with our customers so that their ever increasing digital activity does not overstretch their own energy bills.
- On protecting natural environments and resources, because our equipment (networks, devices…) makes use of critical materials and limited resources that must be handled irreproachably. We regard recycling and extracting value from Waste Electrical and Electronic Equipment (WEEE), alongside the principle of re-use, as positive obligations that earn us our place in the circular economy.
- At the same time, digital technology can encourage energy and environmental transition. We call it “IT for green”, a source of innovation that is capable of offering sustainable solutions in a number of environmental areas (smart cities, smart grids, smart mobility, smart metering…).
At COP21, held in Paris at the end of 2015, Orange reaffirmed its commitment to protecting the environment by setting itself 2 new priorities: reduce CO2 emissions by half for customer uses by 2020 (in relation to 2006) and encourage the inclusion of circular economy principles in its organisation and processes.
Our principles for action
These are the fundamental principles that form the basis of our approach :